Introduction to Additional Flow for Industries Processes & Services Define Business Rules Engine (BRE) Review Lookup Tables Understand Expression Sets Review Decision Explainer Define Document Generation (Doc Gen) Review Client-Side Processing Review Server-Side Processing Define Intelligent Form Reader Define Data Processing Engine

OmniStudio Components Define OmniStudio Components: FlexCards, OmniScripts, DataRaptors, and Integration Procedures Examine Component Types Review Component Best Practices Navigate Component Designers

Parent & Child FlexCards in Industry 360 Solutions Examine a FlexCard for Industry 360 Use Case Implement Different FlexCards in an Industry 360 Solution Define Parent and Child FlexCards Examine Parent and Child FlexCard Relationships Examine Parent and Child FlexCard Data Sources Build and Style a Child FlexCard Create FlexCard States Embed a Child FlexCard in a Parent Card Build an Industry 360 Lightning Application to Deploy FlexCards

Problem Reporting with OmniStudio Examine a Problem Reporting Use Case Design a Problem Reporting Solution Build a DataRaptor to Display Asset and Account Data Create a Simple OmniScript to Capture Case Data Configure a File Upload Element Create a Type Ahead Block Refine the OmniScript User Experience Create a Branching Integration Procedure Test and Deploy the OmniScript Using a FlexCard

Customer Onboarding with OmniStudio Examine a Customer Onboarding Use Case Examine and Complete an In-Progress OmniScript Configure Conditional Views Configure a Repeating Block Configure Text Blocks Configure Error Checking Create an Integration Procedure with a Loop Block and DataRaptor Transform Create a Confirmation Step with a Lookup Element and Embedded FlexCard Use OmniScript’s JSON to Create a DataRaptor Load Deploy the OmniScript on an Application Home Page

Product & Program Eligibility with OmniStudio Discuss Product and Program Eligibility Use Cases Examine a Service Level Agreement (SLA) Use Case Build a SLA OmniScript Embed a FlexCard in the OmniScript Create Branching with a Set Values Element Expression Editor Calculate Discounted Pricing Using a Pre-Built Expression Set Configure a Disclosure Element Seed Data Using a Set Values Element Create an Opportunity Using a DataRaptor Load Deploy the OmniScript on a Record Detail Page

Solution Adjustments in Response to Changing Requirements Extend and Customize Standard OmniStudio Components Update FlexCards and Their Data Sources Update OmniScripts and Their Data Sources Import and Export Data Using DataPacks and MultiPacks

Capstone Activity Design an OmniStudio Solution Based on Specific Requirements