Curriculum
- 1 Section
- 3 Lessons
- 1 Day
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- Topics3
- 1.1Create emails in Dynamics 365 Customer Insights – Journeys Introduction Manage assets Create marketing emails Personalize content Use brand profiles Use Copilot to generate email content ideas Style emails with AI-assisted themes Create content blocks Preview and test emails Check your message for errors and publish Send emails without building a journey Edit a live email Prevent sending emails to duplicated email addresses Check your knowledge
- 1.2Build journeys with Dynamics 365 Customer Insights – Journeys Introduction Create and manage segments Work with triggers Create a journey Add messages to the journey Add AI powered action to the journey Add conditions to the journey Add activities to the journey Add connectors to the journey Publish journeys Check your knowledge
- 1.3Guided project – Create and manage journeys with Dynamics 365 Customer Insights Introduction Prepare for the guided project Exercise – Create emails Exercise – Create a segment Exercise – Create a segment-based journey Exercise – Create a trigger-based journey Module assessment
Build journeys with Dynamics 365 Customer Insights – Journeys Introduction Create and manage segments Work with triggers Create a journey Add messages to the journey Add AI powered action to the journey Add conditions to the journey Add activities to the journey Add connectors to the journey Publish journeys Check your knowledge
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