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IBM Safer Payments Case Management Training (V6.6)
Curriculum
1 Section
2 Lessons
16 Hours
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Topics
2
1.1
Day 1: Case Management Introduction to Safer Payments Mandator structure Querying data in Safer Payments Case Management Overview Workflows Case configuration Working Queues Creating cases
1.2
Day 2: Case Investigation Investigating cases Transition cases Fraud Marking Using risk lists Trigger case actions External Queries Reports Notices
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