Curriculum
- 1 Section
- 8 Lessons
- 3 Days
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- Topics8
- 1.1Business analysis rationale The scope of business analysis Definition of business analysis The development of business analysis The business change lifecycle Roles in business analysis
- 1.2Strategic analysis in context External analysis – PESTLE, Five Forces Analysis Internal analysis – Resource Audit, MOST Building a SWOT analysis Critical success factors and key performance indicators Measuring performance – the Balanced Business Scorecard
- 1.3A project approach to business analysis Initiating a business analysis study Defining terms of reference
- 1.4Understanding business situations Review of investigation techniques Documenting the business situation: Rich pictures Mind maps Fishbone diagrams
- 1.5Business perspectives Identifying stakeholders Analysing stakeholders – Power/Interest Grid, RACI Stakeholder management strategies efining business perspectives – CATWOE
- 1.6Analysing and modelling the business activities Types of business activity Building a conceptual business activity model Consolidating perspectives and building consensus
- 1.7Identifying potential solutions Business events Business rules Business process models Exploring the gap between the current and desired situation Identifying areas for business improvement – POP-IT Taking a holistic approach to business improvement
- 1.8Making the business case Analysing feasibility Contents of a business case Options Costs and benefits Impacts and risks Lifecycle for the business case
Identifying potential solutions Business events Business rules Business process models Exploring the gap between the current and desired situation Identifying areas for business improvement – POP-IT Taking a holistic approach to business improvement
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