Course Overview
The BCS Benefits Management and Business Acceptance course reinforces theoretical concepts by using realistic, practical case studies, from which you will gain experience of applying benefits management and business acceptance techniques.
Do you need to learn more about how business benefits are managed and how to facilitate their delivery? We can teach you that and more with our course on Benefits Management and Business Acceptance. You’ll also find out about how systems are tested for business acceptance and cover other areas such as user acceptance testing, test design and planning, and delivery of business benefits.
During this three-day course you’ll receive all the training you need to prepare for the BCS Benefits Management and Business Acceptance certificate examination, which is held on the final afternoon of the course. Through a given business scenario, this open-book exam puts your knowledge of benefits, management, business acceptance testing, and benefits realization to the test.
A pass means you’re another step closer to achieving the BCS International Diploma in Business Analysis—the de facto certification for practicing business analysts. One last thing: this course also enables you to develop SFIA skills BENM, level 5.
What you’ll learn
The course reinforces theoretical concepts by using realistic, practical case studies, from which you will gain experience of applying benefits management and business acceptance techniques.
Requirements
- It is beneficial of participants have some experience of business analysis, either in an Agile or more linear development environment, as this will enable them more easily to understand the differences in practice in an Agile approach.
Target audiences
- The course is designed for people who have successfully passed the required four written examinations that lead to the BCS International Diploma in Business Analysis and who are now ready to take the final, oral, examination for the Diploma.
Curriculum
- 1 Section
- 11 Lessons
- 3 Days
- TopicsThis classroom-based course reviews the related topics of business acceptance – making sure that a delivered information system meets its requirements – and benefits management – ensuring that the business benefits of a project are achieved.11
- 1.1Rationale for benefits management and business acceptance Lifecycle for business change The role and importance of benefits management The role and importance of business acceptance
- 1.2Drivers for business change The business change lifecycleInternal and external drivers CSFs and KPIs Value propositions and the value chain Options for business change
- 1.3The business case Structure and content of the business case Categories of business benefit Measuring benefits Quantifying benefits
- 1.4Making the financial case Identifying and quantifying costs Investment Appraisal Payback Discounted cash flow/Net present value Internal rate of return
- 1.5Planning for benefits management Benefit owners The benefits plan Benefit profiles The benefits dependency framework
- 1.6User acceptance testing – testing for business acceptance usiness acceptance in the ‘V’ model Principles and vocabulary of testing Testing roles and responsibilities The test process Functional and non-functional testing Test documentation
- 1.7Test design techniques Activity diagrams Decision tables Decision trees State machine diagrams
- 1.8Test planning, monitoring and control Progress monitoring and control Incident management Confirmation testing
- 1.9Benefits management reviews Gateways – scheduled and unscheduled reviews Assessing the impact of change
- 1.10Implementing business changes Impact on people and evolving attitudes to change Planning the implementation Implementation strategies Training/learning approaches Lewin’s model of change
- 1.11Delivering business benefits Embedding business changes Lifecycle for benefits management Project and benefits reviews Disaggregating benefits Fragmentation of benefits Identifying and evaluating further benefits
Instructor
